Shipping & Returns
Shipping
Orders are carefully prepared and shipped within 2–4 business days, unless otherwise noted (for example, during pre-orders or seasonal releases).
Once your order is on its way, you’ll receive a confirmation email with tracking details.
Please note:
Shipping times may vary depending on your location
We are not responsible for delays caused by carriers or weather conditions
Each My Solo Bloom box is packed with care — we believe the journey matters just as much as the destination.
Returns & Exchanges
Because My Solo Bloom is a curated experience and includes personal-use items, we are unable to accept returns once a box has been opened.
If your box arrives damaged or incorrect, please contact us within 48 hours of delivery, and we’ll make it right.
For unopened boxes, returns may be accepted within 7 days of delivery. Return shipping costs are the responsibility of the customer.
To initiate a return or report an issue, please email us at info@mysolobloom.ca.
My Solo Bloom is designed as a moment — not just a product.
We encourage you to reach out with any questions before purchasing, so your experience feels right from the start.